August 21, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Intermediate 60 min

Leadership Development Bootcamp for Rookie Supervi...

Speaker(s): Deborah Jenkins

Are you ready to take on a supervisory role? Congratulations! It's a huge accomplishment. But let's face it, going from peer to supervisor can be a real shock to the system. You might be feeling unpre...

August 22, 2025 | EST : 01:00 PM | PST : 01:00 PM

Basic & Intermediate 90 min

How To Build An Insanely Positive And Productive W...

Speaker(s): Larry Johnson

As managers, we all want our teams to excel – to be the very best they can be. If you want your team to produce more, serve customers better, work together more smoothly, and quit less, this webinar i...

August 25, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 90 min

Effective Succession Planning

Speaker(s): William J. Rothwell

Succession planning has emerged as an important issue as the world’s population ages under the dual impact of falling birthrates globally and improved healthcare. No longer is it easy to assume that y...

August 27, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 60 min

How To Cultivate Employee Accountability

Speaker(s): Larry Johnson

Larry approaches the issue of accountability from three perspectives:1. Creating a POSITIVE environment where everyone WANTS to do their very best. Research has shown that when employees are happy, th...

August 27, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Intermediate 60 min

The Fundamentals of Succession Planning

Speaker(s): Dr. B. Lynn Ware

Strong leadership is crucial to an organization functioning effectively.These key roles in your organization are critical to business planning and long-term results. Planning for leader turnover or re...

August 29, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Advanced 90 min

Harassment, Bullying, Gossip, Confrontational And ...

Speaker(s): Bruce Lee

Bad attitudes, jealousy, and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity and could even lead to being featured in the media for all the...

August 29, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 90 min

Changing Behavior Why Rewards and Punishments Ofte...

Speaker(s): Rebecca Staton-Reinstein

Today's workforce is mobile and unwilling to stay in job where appreciation is rare or where the person is not making a difference. You are judged on the quality of work of your team members, which me...

September 01, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 60 min

Labor Negotiations- Reaching Your Agreement

Speaker(s): Bob Oberstein

Selecting the right negotiations team, understand the union team.Preparation to negotiate, learn how to listen, understand the tactics & techniques of negotiation, learn the do's & dont's of n...

September 02, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Advanced 90 min

Workplace Investigations - Witnesses Interviews

Speaker(s): Teri Morning

Many employers struggle to gather information during witness interviews in investigations. Many employees for a variety of reasons are reluctant to be involved and can be less than forthcoming. Friend...

September 03, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 60 min

Gossip, Gab And Destructive Behaviour- How To Neut...

Speaker(s): Bruce Lee

Bad attitudes, jealousy, and disruptive behavior will sabotage your organization's morale, lower self-esteem, and reduce teamwork and productivity. When toxic behavior infects a department, managers m...

September 04, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Advanced 90 min

Legal Issues Concerning Employees with Psychiatric...

Speaker(s): Janette Levey Frisch

The principles prohibiting discrimination in the workplace under Title I of the Americans with Disabilities Act (ADA) and other applicable laws originated with both physical and psychiatric disabiliti...

September 04, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Intermediate 60 min

PTO or Sick Vacation With Mandatory Paid Leave Gai...

Speaker(s): Bob McKenzie

In this webinar, we will be reviewing the transition from a sick/vacation policy to a PTO policy as well as making the transition from a PTO plan to a sick/vacation plan. PTO or a Paid Time Off progra...

September 07, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Intermediate 60 min

Stay Interviews- A Powerful and Low-Cost Employee ...

Speaker(s): Marcia Zidle

The best way to find out what your employees want and how to retain them is to ask them. Ask questions to gauge how you're meeting your employees' expectations. Not just "How's it going?", but specifi...

September 08, 2025 | EST : 03:00 PM | PST : 12:00 PM

Basic & Intermediate 120 min

Dealing with and Preventing Leave Abuse under FMLA...

Speaker(s): Janette Levey Frisch

This webinar will help you get a working knowledge of how you can minimize your company’s exposure to employee abuse of family and medical leave – be it under the FMLA, ADA, or workers’ comp or other ...

September 08, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Intermediate 90 min

All About Civility - Eliminating a Culture of Goss...

Speaker(s): Bruce Lee

Bad attitudes, jealousy and disruptive behaviour will sabotage hospital morale, lower self-esteem and reducing teamwork and productivity. When toxic behaviour infects a organization at any level, mana...

September 10, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 90 min

Mental Illness, ADAAA, and the Workplace Taking Re...

Speaker(s): Dr. Susan Strauss

More and more people are complaining of feeling depressed,hopeless and just plain out of sorts.Therapists indicate that more and more people are seeking therapy, especially since the 2016 election. Mi...

October 09, 2025 | EST : 01:00 PM | PST : 10:00 AM

Basic & Intermediate 90 min

Management Skills for New Managers

Speaker(s): Chris DeVany

Making the Transition from Staff Member to SupervisorManagement Skills for New SupervisorsConfronting the Tough Stuff: Managing “Difficult” PeopleNew supervisors will be ready to hit the ground runnin...

October 11, 2025 | EST : 01:00 PM | PST : 10:00 AM

Intermediate 60 min

Project Management for Administrative Professional...

Speaker(s): Rebecca Staton-Reinstein

In today's world, many operations once performed by specialists are assigned to administrative professionals as 'projects.' Unfortunately, few administrative professionals receive training or tools to...